GoXplore | Claims Information

Mobile Claim Submission

Did you know you can submit claims with your phone? All you need to do is gather your itemized bills and receipts, complete a claim form and then take a picture with your phone and email those images to corisclaims@dhig.net.

Claim Form Submission

Claim Forms

Standard Claim Form

Claims Status

If you would like to find out the status of a claim, you can either email DHIG at corisclaims@dhig.net or call them directly at +1.888.302.1406.


How Claims Are Processed

Medical Claims

You will be required to pay for your medical services up front, and you will then need to submit a claim to DHIG to be reimbursed for your eligible medical expenses. A claim form is required for every new illness or injury, and you will also want to submit a copy of your receipts, itemized bills, and medical records so that your claims can be processed as quickly as possible. Reimbursement typically takes 30 business days from the time that all necessary documents are received.

Prescriptions

If you have been given a prescription by the doctor, please visit any local pharmacy to obtain this and pay the pharmacy in full for your prescription. You will then need to complete a claim form and include the Rx label of your medication and your original receipts to be reimbursed for these expenses.

Student Zone

Learn more about using and managing your international insurance plan:

Medical & Travel Assistance:

Telephone:
International: +1.888.302.1406

Email:
corisclaims@dhig.net