FACC-NY | Claims Center

Mobile Claim Submission

Did you know you can submit claims with your phone? All you need to do is gather your itemized bills and receipts, complete a claim form and then take a picture with your phone and email those images to claims@sevencorners.com

Claim Form Submission

Form Downloads

For prescription medications, please pay for the medication upfront and submit a claims form, along with the Rx prescription label and receipt from the pharmacy.

Online Claims Tracking

To track the status of your claim, please visit your online account.

Account Login

You can also check on the status of your claim by contacting Seven Corners.

Setting up a New Account

If you have not yet used the system, setting up your account is simple and easy — just follow these steps:
  • Visit the Account Registration page
  • Complete all the form details — you’ll want to make sure to enter your name, email address, and date of birth exactly as it appears in our system.
  • Once you have done that, the system will walk you through the rest of the setup process

Claims FAQ’s

What is an EOB?

An EOB is an explanation of how your plan benefits were applied to your claims, so in other words what your insurance has paid and has not paid. Through your online account, you will be able to download your EOB's which will explain any amounts you still owe, what amounts have been paid and anything you need to action (such as completing a claim form). You can download our sample EOB that outlines and explains how to read this document.

How are medical claims processed?
Medical Claims in the USA
  1. Seek treatment from a network doctor
  2. Hand over your insurance ID card at the time of treatment
  3. Claims will be sent directly to the claims team for processing
  4. We recommend you complete a claim form for each new injury/illness
  5. Very Important! Track the status of the claim online, or by calling the number on your ID card about 30 days after your visit to the doctor.
  6. If further information is needed, such as medical records, this is your responsibility to obtain and submit to the claims team.

If you need assistance with the claims process, please contact us directly.

Medical Claims outside the USA,
or Non-Network Doctors
  1. Seek treatment from any provider you wish.
  2. Pay for their services directly and keep copies of all medical records, invoices, bills and receipts.
  3. Complete a claim form for each new injury/illness and submit it along with the above documents to the claims team for processing.
  4. Very Important! Track the status of the claim online, or by calling the number on your ID card about 30 days after your visit to the doctor.
If further information is needed, this is your responsibility to obtain and submit to the claims team.

Student Zone

Learn more about using and managing your international insurance plan:
24-Hour Assistance:

Toll-free: (877) 702-6767
Direct: + 1 (317) 582-2622