Education
Our education section is designed to provide you with information and resources about the more commonly discussed topics in the cultural exchange and youth travel insurance market. We have initially divided this into two main sections — articles covering discussion topics about evaluating different insurance options, and articles covering topics about managing your existing insurance plan.
Video Resources
Overview of the US Healthcare System
The US Healthcare System can be one of the most comprehensive systems in the world, but also the most complex. This short video will introduce you to the healthcare system in the USA and educate on the best ways to seek medical care.
Mental Health Awareness
When visiting the USA, you will experience a number of new emotions and situations that could affect you. This mental health awareness video is designed to provide you with practical advice, and dispel some common myths.
Sexual Assault Awareness
Sexual Assault has received a lot of attention recently, and international students and those coming to the USA on cultural exchange programs need to understand the concepts here in the USA.
Drug and Alcohol Awareness
It’s crucial international students understand the laws in the USA related to drugs and alcohol. Be sure to know how to act responsibly and possible consequences. This video also provides some helpful tips on staying safe and warning signs if you or someone you know needs help.
Transportation Safety
When visiting the USA, one of the best ways to get around is by bicycle - but it can also be one of the most dangerous forms of transport. Learn more about transportation safety with this video from the US State Department.
Evaluating new insurance options
Tips when evaluating new insurance optionsMoving existing participants to your new insurance carrierInsurance carrier ratings and why they matterAppropriate benefits and limits in your insurance planHandling dependents on your insurance planWhat information should I share when looking for new quotes?The ACA and Cultural Exchange ParticipantsThe Affordable Care Act and J1 Participants in Non-Student Categories
Managing your existing insurance plan
Enrollment Management Made EasyUsing telemedicine to contain claim costsEffective Account Management in the World of Cultural ExchangeSearching for doctors and hospitalsCOVID-19 Vaccine and Cultural Exchange ParticipantsWhat to Expect When There is an Incident or Accident?Helping Members Manage Unpaid Medical BillsMental Health Resources for ParticipantsPrescription Medication Resources for Participants
Plan Administrators
Please login to our enrollment management system
Participant Student Zone
For future or current participants who are insured on our plans, you can view all the details about your plan through your Student Zone. You can find this information in your welcome email and insurance ID card. If you cannot find this, please contact us.