Contact Us
Participants
If you're a current participant and would like to learn more about your insurance, please be sure to visit your Student Zone first, as many questions will be answered there. We also have a FAQ page where we answer common questions such as:
- I haven’t received my insurance ID card and documents, why not?
- Why can’t I register for my telemedicine account?
- I need to see a doctor, what do I do?
- How can I update my insurance start or end date?
- Information on my insurance ID card is wrong. How can I fix this?
- Where can I find out the status of my medical bills?
To view the answers to these commonly asked questions, please visit our FAQ page.
For all other inquiries, or if you’d like to request a proposal and quote, please use the contact form below, and we'll be happy to get back to you within 24 to 48 business hours.
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USA Headquarters
224 First Street
Neptune Beach, FL 32266, USA -
Toll Free USA (888) 758-4358
Direct USA +1 (904) 758-4426
Fax USA +1 (904) 212-0412
Plan Administrators
Please login to our enrollment management system
Participant Student Zone
For future or current participants who are insured on our plans, you can view all the details about your plan through your Student Zone. You can find this information in your welcome email and insurance ID card. If you cannot find this, please contact us.