Janus International

Welcome to your insurance help center, designed to help you understand how your insurance works and how to receive medical care when abroad!

Learn more about your insurance plan below:

Orientation

Virtual Doctor

Seeking Treatment

Doctor/Hospital Search

Claims Center

MyIMG Claims Tracking

MyDocuments

Healthcare Tips

Video Overviews

If you have any questions, or need any assistance, please do not hesitate to contact us, and we will be happy to respond to you within 24 business hours.

Coronavirus Update Please click here to learn more about the Coronavirus, what you can do to protect yourself, and the coverage you have under your insurance plan.

Other important information about your plan:

If your policy started BEFORE Oct. 1, 2016, please click here for information specific to your plan.

Student Zone

Learn more about using and managing your international insurance plan.
OverviewOrientationVirtual DoctorSeeking TreatmentDoctor/Hospital SearchClaims CenterMyIMG Claims TrackingMyDocumentsHealthcare TipsVideo OverviewsContact Us
Medical & Travel Assistance:

USA Toll Free (855) 731-9445
USA Direct +1 (317) 927-6806
CustomerCare@IMGlobal.com

Non-Emergency Contact: For any non-emergency support issues, such as claim updates please either call using the numbers above, contact us via email